Click-to-Call in Vietnam

Make Help One Tap Away

Add a Call Now button to your website or app to connect customers instantly to the right queue— collections/settlements, renewals, support, order/delivery, appointments —with SBV/MIC-aware routing and recording.

Empowering Businesses with Proven Impact

1M+

Calls/Day
During COVID-19

500+

Businesses
Supported

Features

  • Easy integration with web/app.
  • Secure, encrypted calls; logged to CRM.
  • Routing rules by segment, issue, or priority.
  • 24/7 availability options.

Benefits

  • Higher engagement (customers initiate contact).
  • Faster resolution and agent efficiency.
  • Audit-ready with monitored/recorded calls.

Use Cases

01
Repayment/settlement

help from a payments page.

02
Renewal/upgrade

consults from plan/policy pages.

03
Dispute handling

or priority callbacks.

More than 500+ Brands with work Ikontel

Tata Capital
Bank of Baroda
Federal Bank
ICICI Lombard
IDFC First Bank
TATA POWER
TORRENT POWER
RBL BANK
SUMITOMO